FREQUENTLY ASKED QUESTIONS

Below are the most common questions about Groomkit products, licensing, and ordering. If you don't find your answer here, email info@groomkit.pro — we reply within 24 hours.

GENERAL

What is Groomkit?

Groomkit sells digital business tools for barbers and barbershop owners: Canva marketing templates, client communication scripts, Excel calculators, and legal documents. Every product is built specifically for the barbering industry, not adapted from a generic template pack.

Who are these products for?

Three groups:

  • solo barbers on chair rental who need to attract clients fast,
  • shop owners who want systems that don't depend on one person,
  • and barbers new to the industry who need the business foundation that barbering school doesn't teach.

Each product page lists which of these it's designed for, and you can filter the shop by Beginner, Solo Barber, or Shop Owner.

Do I need design experience to use the templates?

No. Canva templates open with a free Canva account. You replace the placeholder text, photo, and logo with your own — most templates take 15 to 30 minutes to customize. No design software or design skills required.

Is the content available in languages other than English?

All product content is in English, built for English-speaking barbers worldwide.

PRODUCTS & FORMATS

What file formats do products come in?

Four formats, listed on every product page before purchase: Canva (editable template link), PDF (ready to print or send as-is), Excel/XLSX (editable spreadsheet with formulas), and Scripts (copyable text, no software required).

Are the Canva templates editable, or just images?

Fully editable. You get a link to the live Canva file — fonts, colors, photos, and text are all replaceable. Nothing is a flattened image or PDF mockup.

Can I print the templates myself?

Yes. Brochures, flyers, and business cards are designed print-ready. Export from Canva as PDF and send to any local print shop, or print at home for proofs.

Will a template still work if Canva updates its editor?

Compatibility is accurate as of the product's publication date, shown on the product page. We don't guarantee compatibility with software changes released after that date, though this is rarely an issue with Canva's core editing tools.

Are there free resources?

Yes. Subscribing to the Groomkit newsletter gets you the "Barber Success Starter Kit," which includes the 200+ Social Media Hooks kit. There's also a dedicated Free Resources category in the shop.

PRICING & PAYMENT

How much do products cost?

Individual products start at around $8. Prices are shown in USD plus applicable VAT at checkout. There are no subscriptions or recurring fees — you pay once and own the file.

Do prices include VAT?

VAT is calculated at checkout based on your billing location, in line with EU OSS (One Stop Shop) rules. The price shown on product pages is the base price before VAT.

What payment methods are accepted?

Card payments via Stripe, and PayPal, both shown at checkout. All transactions are processed securely by these providers; Groomkit does not store your card details.

 

Will I get an invoice?

Yes, a digital invoice is generated automatically and sent to the email used at checkout.

LICENSE & USAGE RIGHTS

What exactly am I buying — a file, or a license?

You're buying a license to use the file, not the underlying intellectual property. Groomkit (Barbershop InGlobal Group Sp. z o.o.) retains all copyright and design rights. Full terms are in the End User Licence Agreement.

Can I use one purchase across multiple barbershops or clients?

No. Each license covers a single user and a single business ("Establishment"). If you're a freelancer designing for multiple clients, or an agency managing several brands, each client or brand needs its own license. This is the most common licensing question we get — check the EULA's usage table before buying if you manage more than one business or client account.

Can I share the file with a teammate or business partner?

Only if they're covered by the same license — meaning one designated user per purchase. Sharing login credentials, download links, or files between multiple individuals isn't permitted under the license, even within the same company.

Can I resell or redistribute a template I bought?

No. Reselling, redistributing, sublicensing, or uploading products to file-sharing platforms is strictly prohibited, as is using them as training data for AI or machine learning systems. Full restrictions are listed in Section 6 of the EULA.

Can I modify a template and use it as my own design?

You can modify any product for use within your own single business — that's expected and encouraged. You can't sell, publish, or distribute the modified version, and you can't claim original authorship of the design itself.

Does the license expire?

No. It's a perpetual license for as long as you comply with the EULA's terms.

ACCOUNT & TECHNICAL

Do I need to create an account to buy?

You can check out as a guest, but creating an account lets you re-download purchased files anytime and track order history.

I lost my download link. Can I get it again?

Yes — log into your account and the link will be under Order History, or email info@groomkit.pro with your order number and we'll resend it.

Can I use these tools if I'm just starting out, with no existing brand?

Yes. Filter the shop by "Beginner" — these products are built for setting up a first professional presence, pricing services correctly, and getting initial bookings, without assuming you already have a logo or established brand.

STILL HAVE A QUESTION?

Email info@groomkit.pro — for support, licensing questions, or partnership inquiries. We reply within 24 hours.